Privacy Policy for SOUTHWELLGENERAL

At SOUTHWELLGENERAL, we respect your privacy and are committed to protecting your personal information. This policy explains what we collect, why we collect it, and how you can control your data. It applies to everyone who visits our website or makes a purchase from us.

Information We Collect

We collect information you provide directly to us. This includes your name, email address, shipping address, billing address, and payment details when you place an order. We also collect basic technical data like your browser type, device information, and pages you visit on our site to help us improve your shopping experience.

How We Use Your Information

We use your information to process your orders, arrange shipping, handle returns, and provide customer support. We also send order updates and respond to your questions. If you sign up for our newsletter, we may send you occasional updates about new products or special offers. You can unsubscribe at any time.

Sharing Your Information

We never sell your personal information to third parties. We only share data with trusted service providers who help us run our business. This includes payment processors, shipping carriers, and email service providers. These partners are required to protect your information and only use it to perform services on our behalf.

Your Rights Under GDPR and CCPA

If you are located in the European Economic Area or California, you have specific rights regarding your personal data. You can request access to the information we hold about you. You can ask us to correct inaccurate data or delete your information entirely. You can also request a copy of your data in a portable format. To exercise any of these rights, simply contact us and we will respond within 30 days.

Data Security

We use industry-standard security measures to protect your personal information. All transactions are encrypted using secure socket layer technology. We regularly review our security practices to keep your data safe from unauthorized access.

Cookies

Our website uses cookies to remember your preferences and improve your browsing experience. You can disable cookies in your browser settings, but some features of our site may not function properly without them.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please reach out to us at [email protected]. We are happy to help and will respond promptly to all privacy-related requests.